To get greater visibility into how NetApp business units were consuming IT assets and services, NetApp IT evolved its configuration management database (CMDB) in ServiceNow to better manage business processes and the relationships between IT assets from the data center, network, virtual storage, etc., all the way up through business capabilities.
Learn how NetApp IT has integrated the CMDB with NetApp OnCommand Insight (OCI) to map storage volumes to its corresponding business service. OCI is a powerful vendor agnostic data/storage management tool and it ensures full visibility into the storage footprint (of any storage vendor) are properly captured and recorded automatically.
About the Speaker
Lisa Kurowski is the Senior Business Analyst for NetApp IT Service Management Solutions. Lisa provides process leadership and governance of the Configuration Management Database (CMDB).
NetApp on NetApp Webinar for NetApp Partners
This webinar demonstrate how the NetApp IT team uses its own NetApp products to simplify, automate, and cloudify their IT operations.
This webinar was recorded on May 16, 2019.